⚡ Create Case Queues and Assignment Rules in Salesforce Service Cloud ⚡ Complete Salesforce Guide
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YouTubeThe Declarative Academy
⚡ Create Case Queues and Assignment Rules in Salesforce Service Cloud ⚡ Complete Salesforce Guide
In this step-by-step tutorial, we’ll show you how to set up case queues and assignment rules so support cases are automatically routed to the right teams. By the end, you’ll know how to organize incoming cases, boost response times, and give your agents a clear workflow to follow. 🔑 What you’ll learn in this session: How to create ...
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