The outage began about 9 p.m. May 14. Full service has yet to be restored as of May 23. The company has not issued an update on the outage since May 20. Cellcom primarily serves customers in ...

Cellcom has not provided any update since its last communication on May 20, but some customers say they are able to call other providers.

If there is a positive takeaway from Cellcom’s week-plus-long outage, local governments are better prepared if a similar event occurs in the future.