By: Adelola Adeoti A few weeks ago, Adanna tried to resolve a failed online payment with her bank. Instead of the usual queue ...

In 2025, the world isn’t flat—it’s fluid. Borders are porous, consumers global, and competition limitless. For India’s 63 million MSMEs, global expansion is no longer a distant dream but a rising ...

OpenAI & Co. keep tossing out wild revenue and valuation claims, and the press keeps acting like they're true. Unfortunately, ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

More than 1,500 nominations from organizations of all sizes across 36 countries and territories were submitted this year for consideration in a wide rang of technology–related categories. Adversa?AI ...

Kustomer, the leader in AI-powered customer service, today announced a $30 million Series B funding round led by Norwest, with continued support from Battery Ventures, Redpoint Ventures, and Boldstart ...

"We're certainly open to" integrating with major AI chatbots, Airbnb CEO Brian Chesky told financial analysts.

Q2 2025 Management View Andrew Bialecki, CEO, highlighted revenue of $293 million for the quarter, marking 32% year-on-year growth and the addition of over 176,000 customers. He emphasized, “We are a ...

WhatsApp has taken down 6.8 million accounts linked to criminal scam centers worldwide, according to its parent company, Meta ...

By supporting the next phase of AI-powered engagement across the 8x8 Platform for CX, 8x8, Inc. (NASDAQ: EGHT) boosts ...