Our survey reveals that Verizon customers are leaving the carrier in droves due to recent bill increases and removed loyalty ...

Verizon is offering retention discounts and a new Valued Customer discount, but only if you threaten to leave. Here's how you ...

Verizon appears to be on the damage control path as loyalty discounts are now back again. Some users are getting the Valued ...

The carrier's three-year price lock doesn't apply to its latest fee increases, which means higher monthly bills for many ...

Storch said Verizon fell way short of that. “That I have been a customer for in excess of 40 years only exacerbates how much Verizon has missed the mark,” she said.

The company acknowledged issues in one Verizon Support response to a customer on X, but the last time it mentioned any outage problems officially was on Nov. 7 in a post related to phone lines.

OMAHA, Neb. (WOWT) - Cellphone dropouts can be expected in rural areas but customers of one carrier in West Omaha are frustrated. Verizon customers who are also neighbors in the Stonehenge ...