Verizon has a problem: it’s losing customers at an incredible rate, and it’s trying to fix its problems in ways that further ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

According to CNET, a Verizon phone bill for just one line can ... Meanwhile, on Dec. 2, another Verizon customer said she’s had “nonstop issues” with the company. Essentially, her trade ...

Unfortunately, there are several customers on Verizon community forums who complain about billing concerns that customer service ... was no service!!!”: Woman issues safety warning after ...

A lot of people seem to having big issues ... Customer Warned Consumers About “Authorized” Retail Stores As Opposed To Official Company Stores. – ‘Fake Verizon messed up my bill by $ ...

The company's Personal Shopper tool is slipping in extra add-ons and reps say they are struggling to stop it.

Verizon Wireless is being accused of obfuscation and “greed” after eagle-eyed users noticed that they hiked up an unpopular hidden fee. “I just looked at the online PDF of my current bill ...

Verizon customers across the U.S. reported problems accessing ... penny for our Verizon bill, this time should be compensated until the issue is fully resolved," one customer posted to Verizon's ...