Maria Nelson recommends crisis communication -- when a company is taken out of its normal course of business and needs help getting the message out to the public. She said proactive and frequent ...

Wausau Pilot & Review After nearly a week without full voice or SMS texting services, Cellcom acknowledged Monday that the ...

(WLUK) -- Cellcom customers who turned off automatic updates are now being asked to turn them back on. The cellphone service provider continues to recover from what it calls a "cyber incident." ...

Wireless carrier Cellcom has confirmed that a week-long widespread service outage is the result of a cyberattack.

Connor Robertson, the assistant manager of Verizon in Ashwaubenon, said customers aren’t just upgrading their phones; they’re ...

Cellcom's CEO confirmed that a cyber incident is the cause of the outage that began May 14 and has left customers without ...

Cellcom confirms it was a cyber incident that knocked out its cellular phone and text services since last Wednesday.In a ...

Cellcom's network disruption enters day five as customers find temporary solutions. Some are switching providers while others show support for the local company during the outage.

Although progress continues, no details were provided as to when service will be fully restored and back to normal for users.

Cellcom has been posting periodic updates on its Facebook page since the outage began. Thousands of customers have expressed ...

Wausau Pilot & Review A continued widespread outage affecting Cellcom’s voice and SMS services is leaving many customers ...

Sunday was the fourth day in a row of Cellcom outages and many still couldn't make calls or text, customers are still waiting ...