Personas and journey maps are long-established tools in the UX field that are used to describe users, their goals, and key tasks. But they are often impractical, misaligned with larger organizational ...

Rethinking design systems as evolving products, rather than fixed component libraries, can transform the way designers work.

Artificial Intelligence (AI) tools include many options that can reduce research time through the process of Rapid Research.

Discover how AI-powered interfaces can nudge users toward greener digital habits—without sacrificing UX—in this research-driven exploration of sustainable interaction ...

By leveraging behavior and anticipatory frameworks and principles, UX designers can create AI-driven solutions that are empathetic to the complexities of human ...

Vice President and Chief Technology Officer, Lifestyle Solutions at Flex discusses how advanced technologies are transforming user experiences, shaping product development, driving customer loyalty, ...

Trauma is a global epidemic. Almost everyone has lived experience of trauma, and re-traumatization—reliving the traumatic event—can happen at any moment from related or unrelated stimuli; in the ...

Product outcomes and revenue are paramount for tech companies. Though often sharing roadmaps, their related plans can lack comprehensive evaluation and prioritization from the UX and customer ...

By viewing the employee experience (EX) through a user experience research and design lens, companies can constantly gather meaningful data to learn and make ongoing, iterative improvements to ...

Sufficient color contrast is a prerequisite for readable text and accessible websites, and visual contrast has a significant role in the updated Web Content Accessibility Guidelines (WCAG 3.0).

A poll of UX professionals shows an increasing number identify as both designers and researchers while the industry complains of a decline in the depth in UX practice. This article takes an in-depth ...

Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven ...