New Yorkers are pros at adapting—pizza on the go, walking faster than most people jog—but the city’s transition to OMNY, the ...

OMNY payments can be made electronically with a mobile phone or watch, or with a cash or pre-purchased physical card. The ...

The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

Millions of commuters monitor delays, detours, and changes in the transit system. A big one is on the way. The Metrocard is being phased out, and ONMY is the way to tap ...

Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...

A survey of transit riders found that a majority have had issues with New York’s new tap-and-go OMNY system, months before ...