Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

A wave of data breaches impacting companies like Qantas, Allianz Life, LVMH, and Adidas has been linked to the ShinyHunters ...

Banks should be using AI to move customer interactions beyond the purely transactional to the intelligence-based to stay ...

With more than 15 years of industry experience, Ellis is leading the company's customer relationship management system.

Compare the key differences in VoIP, video conferencing, and team collaboration features to find the right fit for your ...

The company disclosed the data breach on Saturday in a legally required filing with Maine's attorney general but did not ...

Google Cloud’s sponsorship is a testament to the growing momentum behind Odoo and the value of open-source solutions in today’s business landscape,” said Wilfried Juncker, Managing Director of ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced it was rated Exemplary and named a Leader in the 2025 ISG Buyers Guide™ for Customer Experience Management (CXM). Published ...