By: Adelola Adeoti A few weeks ago, Adanna tried to resolve a failed online payment with her bank. Instead of the usual queue ...

Kustomer, the leader in AI-powered customer service, today announced a $30 million Series B funding round led by Norwest, with continued support from Battery Ventures, Redpoint Ventures, and Boldstart ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

By supporting the next phase of AI-powered engagement across the 8x8 Platform for CX, 8x8, Inc. (NASDAQ: EGHT) boosts ...

WhatsApp has taken down 6.8 million accounts linked to criminal scam centers worldwide, according to its parent company, Meta ...

In 2025, the world isn’t flat—it’s fluid. Borders are porous, consumers global, and competition limitless. For India’s 63 million MSMEs, global expansion is no longer a distant dream but a rising ...

As per the report, the rise of open commerce infrastructure, particularly ONDC-powered platforms like Paytm, PhonePe, and ...

Excitement around artificial intelligence (AI) and its potential impact on businesses has led to soaring stock prices for ...

Artificial intelligence is seeping into daily routines, helping to craft emails, keep track of schedules and manage other ...

OpenAI & Co. keep tossing out wild revenue and valuation claims, and the press keeps acting like they're true. Unfortunately, ...