The platform is currently being used across sectors such as healthcare, real estate, banking, insurance, and retail ...

By: Adelola Adeoti A few weeks ago, Adanna tried to resolve a failed online payment with her bank. Instead of the usual queue ...

Convozen.AI unveils a no-code platform to build AI-powered agentic bots on WhatsApp in under 10 minutes, transforming ...

The platform combines voicebots and chatbots into a unified, multilingual solution on WhatsApp a familiar and widely ...

Business voice calling has moved from test phase to deployment, allowing companies to run customer service functions ... agent-mediated. Whatsapp, and Messenger, are emerging as the primary channels ...

The Italian Competition Authority (AGCM) recently launched an antitrust investigation into Meta AI's integration within ...

Meta's addition of AI services to encrypted messaging platform WhatsApp has Italian officials suspecting the Silicon Valley ...

At its global Conversations conference, the company announced firms using the WhatsApp Business Platform will now be able to use more of the features everyday users have on the messaging platform, ...

The Italian competition regulator launched a probe into Meta (META) alleging that the company abused its dominant position by ...

Kustomer, the leader in AI-powered customer service, today announced a $30 million Series B funding round led by Norwest, with continued support from Battery Ventures, Redpoint Ventures, and Boldstart ...

WhatsApp has enormous reach. Meta Platforms integrates AI services without being asked. This could affect competition in the ...