Verizon’s Frontier deal may get FCC approval, but it’s a costly bet on slow growth with a questionable strategy. Find out why ...

In business these days, understanding your customers goes far beyond surveys and reviews. One of the most underutilized yet powerful sources of insight is call data. Every customer interaction over ...

Like the other big carriers, Verizon offers a lower-cost prepaid service, Total Wireless. Sure, you save money, but is it ...

From increasing prices to severe outages, it hasn’t been easy for traditional wireless carriers such as AT&T, Verizon, and ...

According to new data from the Commerce Department, Americans are saving more and spending less. To help with the saving part, while staying connected –  Verizon just recently announced a savings plan ...

VZ's focus on expanding 5G ultra-wideband deployment, customer-focused approach is positive, while healthy demand for postpaid services, strategic buyout and 5G expansion are tailwinds for TMUS.

According to the latest Verizon survey for the State of Small Business, it seems that more SMBs are turning to AI for content ...

For the first time, certain fiber and non-fiber internet providers are tied in customer satisfaction. Here's what the latest ...

As the recent Verizon Business survey shows, most decision-makers have positive goals – and technology will be key to ...

To address these increases, Verizon recently introduced a new three-year price guarantee. Not long after, T-Mobile responded ...

Trends favor cord-cutting and switching to streaming services, leading to customer losses ... and much like Verizon's recent report that showcased significant subscriber losses, Comcast is ...

Telecommunications giant Verizon (NYSE:VZ ... management reported stable customer payment trends and attributed recent upgrade activity to the new value guarantee offer. Michael Rollins (Citi ...