Most AI projects fail fast — except in CX. Here’s why customer experience teams are the ones actually closing the GenAI ...

Rethinking the race in banking For nearly a decade, the financial industry has been obsessed with the wrong race. Banks have ...

The future of the state pension took center stage again as policymakers and campaigners weighed the costs and fairness of the ...

Managing telecom billing has forever been a complex and painstaking endeavor for enterprises of all sizes. While telecom services have simplified since the days of legacy voice, Telecom Expense ...

The auto mechanic is a special breed of fixer. These individuals combine gritty workmanship with a deep bench of knowledge and problem-solving resolve. Every situation in the garage is unique, and ...

It's no secret that Microsoft's drive to turn Windows 11 into an "agentic" AI-focused OS has been controversial, but being de ...

A developer who goes by "Zoicware" has joined that resistance. He recently updated his tool for ripping AI features out of Windows 11. Called RemoveWindowsAI, the ...

However, if you don't want Gemini interfering with your Workspace flow, you can easily disable all smart Gemini features in ...

The family of a Chicago police officer who was fatally shot by her partner while on duty has filed a lawsuit contending the ...