Idaho is planning to revitalize its emergency response with new tech that will connect 911 call centers, allowing dispatchers to geolocate callers immediately and receive texts, photos, videos and ...

A call center operator working in Everett faces 20 years in prison for defrauding over 1,000 homeowners in a major foreclosure scam.

After a fire damaged Warrick County's primary alternative education facility, officials were exploring "multiple options" to relocate affected students.

Emergency call centers across the state suffered dropped calls, or the inability to receive 911 calls on Friday.

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

Two days after deadly Texas floods, the agency struggled to answer calls from survivors because of call center contracts that weren’t extended.

My medical training was exceptional because of the academic medical centers where I trained. Many in medicine were shaped by a belief in academic rigor and the power of science to improve lives.

KC call center adjusting to elimination of LGBTQ '988' service Trump administration cutting program, citing budget issues ...

President Donald Trump took to his social media platform to call out AT&T on Monday. Here's how the company responded.

Wildlife rehab center in Plano faces relocation over zoning issues, seeks urgent support The North Texas Wildlife Center in Plano must relocate or comply with zoning standards by late August.

U.S. President Donald Trump on Monday blamed AT&T for technical issues in a conference call he held with American faith leaders but the wireless carrier said its analysis showed the disruption was ...

AT&T believes its network wasn’t at fault for a conference call President Donald Trump was on that had problems. It blames an unnamed “conference call platform.” ...