Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...
Microsoft has made updates across its Microsoft 365 portfolio, spanning Microsoft Teams, Dynamics 365 along with various others that are more integrated than before. Teams and Dynamics 365 now partner ...
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft today announced updates across its Microsoft 365 portfolio, ...
Business marketing teams who want to come up with new campaigns will soon be able to use new AI features with the Microsoft Dynamics 365 Customer Insights platform, with some assistance from startup ...
Microsoft offered a glimpse of the metaverse in the enterprise Tuesday at its Virtual Ignite conference with the announcement of Mesh for Teams and Dynamics 365 Connected Spaces. Mesh for Teams ...
Microsoft this week announced Microsoft Teams and Dynamics 365 improvements designed to help retailers. The improvements enable improved communications with so-called "front-line workers" in retail ...
Microsoft is building collaborative apps to further integrate Dynamics 365 with Microsoft Teams. It continues Microsoft's push to make Teams the modern user interface for its entire ecosystem. This ...
Drift, the Conversation Cloud company, has become a Microsoft independent software vendor (ISV) partner to further unlock the power of conversational marketing and sales. Drift's integrations with ...
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