Amazon Connect Health can help patients schedule appointments as well as assist providers by creating summaries of patients’ ...

AWS is launching Amazon Connect Health, handling patient calls, clinical documentation and billing codes in a new challenge to Microsoft's Nuance and a crowded field of AI scribe startups.

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...

Naji Shafi, director of healthcare AI at Amazon Web Services, spoke with MobiHealthNews about the company's new AI offering and its broader vision for AI in healthcare.

Health San Diego cuts call times 25% using Amazon Connect, improving patient access and reducing call abandonment rates by up to 60%.

AWS introduces Amazon Connect Health with AI agents to reduce administrative burden in healthcare - SiliconANGLE ...

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

AWS announced that with the latest release of Amazon Connect outbound campaigns, organizations can use Amazon Connect Customer Profile attributes to create outbound campaigns with defined market ...

AWS recently announced a significant expansion of Amazon Connect, introducing generative AI capabilities, Salesforce integration and enhanced security features to advance customer engagement, ...

The big new at AWS re:Invent this week was Amazon Q. During his keynote to open the event Tuesday, November 28, Adam Selipsky, CEO, AWS unveiled Amazon Q, described as a new type of generative AI ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...