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Backlash to Delta's AI pricing shows the tightrope companies walk when it comes to AI

When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies in the age of AI.

The Verge on MSN · 12h

Delta’s dynamic AI pricing plan sounds different now

In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.

News Nation on MSN · 13h

Delta denies using AI to set personalized ticket prices

Delta Airlines has refuted claims it’s using AI to set personalized ticket prices, telling lawmakers they have never and will never use such a system. “There is no fare product Delta has ever used, is testing or plans to use that targets customers with individualized prices based on personal data,

NTSB Probing Delta Flight That Injured 25

ABC News on MSN · 20h

25 hospitalized after 'significant' turbulence on Delta flight: Airline

U.S. News & World Report · 1d

NTSB Probing Delta Flight That Injured 25 After Severe Turbulence

The National Transportation Safety Board said it is investigating a Delta Air Lines flight that took off on Wednesday from Salt Lake City, Utah, to Amsterdam that injured 25 people and was diverted to Minneapolis due to severe turbulence.

HuffPost on MSN · 1d

25 Hospitalized After Turbulent Delta Flight Reportedly Sends Passengers Airborne

Delta flight DL56 was flying from Salt Lake City to Amsterdam when it “encountered significant turbulence while enroute,” the airline said in a statement. Passengers said anyone not wearing a seat belt at the time of the turbulence was violently thrown into the air.

19hon MSN

Delta Says It’s Not Using AI to Get Personal Data, Set Fares

Delta Air Lines Inc. said it’s not using, and doesn’t plan to use, artificial intelligence to offer customers fares based on ...

Delta Air Lines Slams "Misinformation" About New AI Pricing Tool After Heavy Criticism

Delta Air Lines has hit out at critics of its artificial intelligence ( AI) pricing tool after receiving backlash for using ...

Amazon S3 on MSN2d

Delta Flight Plunges Mid-air Way to Amsterdam—25 Injured, Terrifying Drop Forces Emergency Landing

What was supposed to be a routine flight from Salt Lake City to Amsterdam turned into a terrifying ordeal for passengers ...

The Atlanta Journal-Constitution2d

Alaska Airlines subpoenas Delta over trademark dispute

The two airlines were once partners, but are now competitors. They’re also involved in a dispute over the “Virgin” airline brand, which both carriers have different ties to.

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