Customer support startup Zendesk is partnering with knowledge base company MindTouch today to offer a social help solution for customer service agents. Now support agents using Zendesk’s customer ...
Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with ...
The customer service software company, Zendesk, signs on Algolia to handle in-app and web searches through their platform. Zendesk is used by over 75,000 companies worldwide and can start using ...
Expanded Zendesk integrations underscore Higher Logic Vanilla’s commitment to improving the support capabilities of B2B and B2C organizations by enabling faster resolutions, self-service options, and ...
Zendesk is betting that unified enterprise search will unlock the next wave of AI-powered employee support. The company announced on Dec. 18, 2025, that it acquired Unleash, an AI-powered enterprise ...
Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results