For four to six hours a day every day, Caitlin Welch busies herself as a volunteer moderator for a number of Facebook groups while her baby sleeps. Much of that time is spent on a collection of ...

If you hoped to escape a deluge of partisan political promotion during the last days of this election season, your social media feeds probably won't provide much solace. A Wall Street Journal report ...

Online communities often advertise themselves as bringing people together, but many are characterized by toxic behavior, from overt harassment, hate speech, trolling, and doxing to more casual (yet ...

In a recent interview, an online content moderator told Nearshore Americas that she spends between eight and ten hours each day sifting through social media comments and classified ads in search of ...

A former Pornhub moderator has come forward to reveal the lax policies and unusual measures the smut site took to enable illegal and disturbing content to flourish. In an interview with Business ...

The Cabinet Office is refusing to comment on reports that one of its moderators for the UK Online discussion forum "Citizen Space" has received telephone death threats, after deleting offensive ...

Jennifer Beckett is a member of Australian Community Managers, having been a professional community manager in the past. Fiona R Martin has been the recipient of an Australian Research Council DECRA ...

For four to six hours a day every day, Caitlin Welch busies herself as a volunteer moderator for a number of Facebook groups while her baby sleeps. Much of that time is spent on a collection of ...