Our survey reveals that Verizon customers are leaving the carrier in droves due to recent bill increases and removed loyalty ...

Verizon is offering retention discounts and a new Valued Customer discount, but only if you threaten to leave. Here's how you ...

Verizon appears to be on the damage control path as loyalty discounts are now back again. Some users are getting the Valued ...

The carrier's three-year price lock doesn't apply to its latest fee increases, which means higher monthly bills for many ...

‘No one should be able to ruin your credit score over $107’: Verizon customer issues credit score warning after 6-year-old billing issue significantly dropped hers overnight ‘My credit score ...

Verizon initially charged Howard $110.80 for missed payments on her Internet service, even though Howard’s residence, after repeated calls to customer service by her daughter-in-law, Marilynn ...

Thousands of Verizon customers were having issues with Verizon services on Friday morning, according to an influx of reported outages on Down Detector. Starting at around 10:21 a.m. Friday ...