In recent years, what sets companies apart isn't just price or product quality—it's customer experience. Without an effective one, companies everywhere stand to alienate their key customer bases and ...

Internet access is increasingly seen as an essential service. The United Nations now considers it a human right, and many countries’ top regulators, high courts, and even constitutions similarly ...

Not long ago I had a great e-mail exchange with a nice woman at Verizon who wrote to respond to one of my columns. We covered a lot of ground discussing the definition of what, exactly, comprises a ...

Telecom operators still hold the upper hand when it comes to monetizing 5G-based services despite the growing influence of webscale cloud providers, according to a new report from MTN Consulting.

Paris, March 3, 2025 – The first edition of the Capgemini Research Institute’s new annual study ‘The B2B pulse: Top six expectations of telecoms’ business customers’, published today, reveals a ...

Red Hat Inc. is taking advantage of the growing popularity of the Open Radio Access Network and the related Artificial Intelligence RAN specification to highlight a number of new partnerships it has ...

Getac Technology Corporation (Getac), a leading provider of rugged computing and mobile video solutions and a manufacturer ...