According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

Some time ago, I visited Nordstrom in Seattle to visit management. During a tour through the store, I was casually made aware of a ladies shoe salesman who had a list of customers that he called when ...

As part of their enterprise partnership, IBM and Apple unveiled the IBM MobileFirst suite of apps for iOS. The apps bring IBM Big Data and analytics capabilities to iPhone and iPad users and are ...

NEW YORK--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced significant enhancements to its Manhattan Active® Point of Sale (POS) application designed to meet the dynamic ...

Walmart is deploying AI-powered tools across its U.S. associate base to enable store associates to collaborate, enhance service, speed and satisfaction. For the past five years, Walmart associates ...

If you work at Walmart, your next raise will depend not only on how long you’ve been with the company but also on how well you perform on the job. The retail giant announced a major shift in its ...

Bringing personalization beyond curated web experiences can require some special consideration. Associates play an important role in in-store personalization, but they need the right equipment to work ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

A comprehensive report comprised of two complementary studies produced by Zebra — the 18th Annual Global Shopper Study — indicates that shopper satisfaction is on the decline while retail associates ...