A ringing phone is a chance to make a good impression or a bad one. What do your customers hear while they’re waiting? If it’s scratchy music or a robotic message from 2017, you’re wasting valuable ...
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I tried Hold Assist in iOS 26, and it solves one of the most annoying things about phone calls — here's how it works
iOS 26 promises to put a stop to those seemingly endless waits on hold — or at least, it will put a stop to you having to stay on the line and being driven slowly mad by the jarring hold music.
If you make a call and are placed on hold, a new feature in iOS 26 will do the waiting for you so you can do other things. Hold Assist listens for hold music playing, and then alerts you when a ...
The science behind keeping customers calm and on the line. — -- Almost everyone has experienced being put on hold on the phone. Between the music selection and the automated voice that thanks you ...
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