Psychiatric service dogs are specially trained to help people with anxiety, PTSD, or other mental health conditions. Here’s what you need to know.

A groundbreaking real-world trial explored how "generative" artificial intelligence can be used to improve customer service.

Copilot in Dynamics 365 Customer Service helps employees deliver faster and more focused customer care.

As part of our series on community and service, called Here to Help, Mary Louise Kelly speaks to former U.S. Surgeon General Vivek Murthy about the benefits of volunteering.

Service dogs, therapy dogs, and emotional support dogs provide different services and get different accommodations.

You can contact Etsy customer service if you have an Etsy account. The simplest way to contact Etsy is the online Help Center, which lets you chat or send an email. You can also request a phone ...

In a bold move to cut costs, Frontier Airlines announced that it would no longer offer human-to-human customer support. As a customer service expert, I was surprised at this move. I have waited to ...

With SUSE's help, European companies and governments can ensure their IT support, software, and data assets are safe.