Retail TouchPoints

Creating A Returns Process That Works For Everyone

While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they purchased online ...
Forbes

Returns Are A $685 Billion Problem, But Smart Brands See Opportunity

Returns are devastating retailers. In 2024, it was estimated that returns amounted to over $685 billion in lost revenue in the U.S. alone. That’s not just a logistics problem; it’s a significant ...
Hosted on MSN

Tax Return vs Tax Refund: Key differences you should be aware of

As tax season approaches, individuals and businesses prepare to fulfill their fiscal responsibilities. In the United States, this involves submitting a tax return to the Internal Revenue Service (IRS) ...
Retail TouchPoints

Returns and Fraud are on the Rise — Happy Returns Wants to Help

180 "Dancing Robots" work alongside humans at a Happy Returns Hub to process millions of returns each month. (Retail TouchPoints) Geekplus robots are now in use at all three of Happy Returns’ Hubs.
Hosted on MSN

Ulta’s return policy: What to know before you go

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...
Forbes

Here Is How AI Will Help Retailers Brace For $850 Million In Returns

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns uses Return Bar locations at over 5,000 UPS ...