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To use AI the right way, start by auditing your company’s operating model

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow. As an advisor to Fortune 500 companies, here’s a pattern I’ve observed repeatedly ...
Forbes

Target Operating Models: The Devil Is In The Detail

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...
Forbes

Why Your Operating Model Matters More Than Your Strategy And Structure

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...
TechRepublic

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...
Destination CRM

Why Every Company Needs an Operating Model for CRM (and What That Means)

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...