Safaricom has clarified why transaction fees are not refunded even when M-Pesa transfers are reversed. When a money reversal is successful, the transaction cost is usually not refunded. The ...

Pesa, Kenya's premier mobile money platform, stands as one of the most remarkable stories of innovation born out of Africa. Launched in 2007 by Safaricom and UK-based telecom company Vodafone, M-Pesa ...

Esther Muchemi, Kenya’s first M-Pesa agent, turned a small telecom shop into a business empire, helping pioneer a mobile money revolution used by 40 million people.

Safaricom, the mobile network operator behind M-Pesa has released an Application Programming Interface (API) for all developers who want to create solutions tied directly into their payment systems.

Hang around Silicon Valley long enough, and you will hear about the “Lean Startup Approach,” a methodology developed by Steve Blank and popularized by Eric Ries. The Lean Startup Approach emphasizes ...

Kenya’s M-Pesa is making a comeback in South Africa after failed attempts four years ago. During its initial launch it had only a million subscribers and had to be shut down. This is what happens when ...

Forbes contributors publish independent expert analyses and insights. I cover the opportunities for the US coming from the developing world. Nearly a decade after its launch, M-Pesa has transformed ...