Government modernization has often focused on replacing outdated systems, but technology alone doesn’t close the service gap. When new tools, including AI, are layered onto existing processes without ...
Online infrastructure provider Cloudflare continued monitoring its global network Tuesday after a morning outage that disrupted access to multiple state and local government websites, along with ...
Artificial intelligence is quickly making its way into city halls across the country, helping local governments sort service ...
As local governments grapple with layoffs in their IT departments, officials in cities like Baton Rouge, La., and Denver are focused on doing so in a way that mitigates negative impacts. When layoffs ...