This latest release unleashes new customer analytics visualization tools to allow enterprises to battle customer service complexity and gain insights for continuous improvement of automation that ...

Contact centers can use real-time agent assist to analyze voice interactions between customers and agents in real-time, automate repetitive tasks and guide agents at moments that matter the most ...

ATLANTA, GA--(Marketwired - December 06, 2016) - Jacada Ltd. (JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their ...

ATLANTA, Nov. 18, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Servion Global Solutions, a leading Contact ...

ATLANTA, GA–(Marketwired – December 06, 2016) – Jacada Ltd. (OTCQB: JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and ...

ATLANTA--(BUSINESS WIRE)--Jacada Ltd., a leading provider of real-time agent assist solutions, today announced the completion of its acquisition by Uniphore Technologies, the leader in Conversational ...

Legacy integration and Web-to-host software maker Jacada this week is expected to announce a product designed to let users combine content from multiple applications into a single interface. Legacy ...

Conversational AI vendor Uniphore today announced the acquisition of Jacada, a well-established process optimization company for contact centers that has recently ventured into the area of low code/no ...

Jacada Ltd. has signed a material agreement with a new customer, a large gas and electric utility provider in the United States. Jacada Ltd. has signed a material agreement with a new customer, a ...

ATLANTA, April 15, 2021 (GLOBE NEWSWIRE) -- Jacada, Inc., the leading provider of real-time agent assist solutions, has announced a new strategic technology partnership with CallMiner, the leading ...