As of March 2026, the ITSM landscape has undergone a quiet but profound transformation: Citrix has deepened its integration with ServiceNow, Google Workspace has solidified its position as the ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...

‘What we are focused on is AI agents that are running across the ServiceNow platform, that are running all the way across your enterprise: north, south, east, west. This is because the kind of tasks ...

ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...

Google has unveiled new AI capabilities, including Deep Research agents powered by Gemini 3.1 Pro, Workspace Intelligence for personalized productivity, and enterprise-grade autonomous agents through ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Enterprises are beginning to deploy AI agents. However, if organizations ...

During the opening keynote at ServiceNow’s annual customer event, leaders and customers spoke about the opportunity and ...

AI agents across Google Gemini’s Enterprise platform and the ServiceNow AI Platform work as one autonomous chain across 5G networking, retail, and IT systems ServiceNow and Google Cloud deepened their ...

BARCELONA, Spain--(BUSINESS WIRE)--Mobile World Congress: ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry.

LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) -- Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...