Your doctor submits a claim to your health insurance. The claim is denied. You might be justified in thinking the denial is ...

Traci Hurley says watching her husband battle cancer in late 2021 was harrowing. "It was heartbreaking, and it was awful," she said. "I lived in fear every day." A battle made worse, she says, because ...

In most insurance companies, the claims department is where promises are tested. It is also where costs, controls and customer ...