Transactional analysis, a social psychology theory originally developed by Dr. Eric Berne in the 1950s, can be used to improve communication and understand your own way of behaving and communicating.

As you spend time in the workforce, you’ll notice there are many different leadership styles. As you hone your own leadership skills, it’s crucial to find the one that best fits you and your business.

Creative commerce offers brands the opportunity to engage with consumers at the moment of purchase, explains Manuel Bordé of VML. Here are some of the best recent examples. Some 319bn coupons were ...