Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

(Rendering) Wienerschnitzel, owned by Galardi Group, had 2024 systemwide sales around $355 million, according to data from Technomic Inc. When staffing challenges arose across Galardi Group’s ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

Fast-food drive-thrus may not be getting much faster, but they’re getting smarter, and friendlier staff might still matter more than artificial intelligence, a new report found. The 25th Annual ...

What began nearly a century ago as a banking innovation has become a staple of American convenience. Drive-thrus, first introduced by banks in the 1930s, helped shape a landscape now dominated by fast ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

Alameda County supervisors undid a ban on new drive-thrus along a stretch of Hesperian Boulevard. Drive-thrus were prohibited in this area in 1999, and the pandemic re-awakened a desire to reopen them ...