Because it’s much easier to sell a new product or service to an existing customer than it is to a new one, almost every organization has been trying to create some kind of online community around ...

Salesforce is enhancing its Community Cloud to empower partners to design more vibrant, highly customized portals for organizations looking to better engage customers, employees and their own partners ...

Salesforce.com, Inc. has added eCommerce functions to its Community Cloud via drag-and-drop Lightning Components, making it possible to display a “Buy Button” on any of its online communities.

To make Internet communities more practical for moderators and users, Salesforce today introduced new features to its Community Cloud. According to executives of the company, the improvements enhance ...

Salesforce.com today enhanced its Community Cloud with Lightning Bolt, a framework that helps companies launch customer-facing websites that address the particular needs of their industries and ...