The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...

Rounding out the top 10 nationwide are No. 4 Sam’s Club (Walmart), No. 5 Aldi, No. 6 Costco, No. 7 Whole Foods (Amazon), No.

ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.

In the supermarket category, Trader Joe’s climbed 2% to score 86, unseating Publix (who remains unchanged at 84) for the top ...

The American Customer Satisfaction Index released its 2025 report, weighing food quality, customer service and mobile app reliability to find the best stores.

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Customer satisfaction with some of the top brands in streaming -- including Netflix, HBO Max, Peacock and Apple TV+ -- is surprisingly lower than expected, according to a new study from research firm ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

As more and more neighborhood drug stores close their doors, customers are increasingly turning to mail order pharmacies, mass market merchandisers and supermarkets, and are preferring the customer ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

The smart TV market is absolutely flooding with brands and models in every size and resolution you can think of, but which ...