"Liquor is suffering from an IT platform which is pretty old-fashioned," McLeod told analysts at an earnings briefing. "And that's something we're looking at investing in," he said. The move would ...

Coles' extensive supermarket network is a competitive advantage due the dominance of in-store sales and the ability to offer convenient and cost-efficient click-and-collect to its customers. Currently ...

Australian grocery chain giant Coles currently gains valuable data on its customers' purchasing habits, but only if they use the company's loyalty card upon checkout either online or on in-store.