Most organizations track Key Performance Indicators (KPIs) to stay aligned with strategic goals—but what if we’ve been using them backward? Instead of treating KPIs as static metrics or top-down ...

Taking on a leadership role means having the ability to influence and motivate others for improved productivity, employees feeling valued, getting work done, and aligning on vision and direction. Yet, ...

Improving care transitions for patients with Opioid Use Disorder and Stimulant Use Disorder in inpatient, primary care and ...

Organizations are more diverse than ever, with employees spanning multiple generations. Each group brings unique perspectives, communication styles and expectations to the workplace. With this ...

What causes companies and organizations to fail? In a word, leadership. One of the worst fire officers I ever worked for was a captain who would routinely say, “It ain’t personal.” He would say this ...

Empathy-based leadership is increasingly recognized as a valuable approach in the business world, where traditional strategic plans often fall short. By prioritizing empathy, businesses can ...

With over 20 years in the profession, I’m rarely surprised. But when this CEO welcomed his 12-person team to our two-day offsite meeting, it felt as though time stood still. Did I just hear what he ...

Leadership is the cornerstone of organizational success, with research showing that about 70 percent of the variance in employee engagement is attributable to the quality of leadership. Effective ...