Today, at AWS re:Invent in Las Vegas, the company announced the Amazon Lex automated chat bot designer in preview, a new feature that simplifies the chatbot training and design process by bringing a ...

Developers will be able to create their own chatbots using the same language processing that powers Amazon's own Alexa voice assistant. I’m the deputy managing editor of the hardware team at PCMag.com ...

Amazon Web Services Inc.’s cloud contact center service Amazon Connect is getting some major under-the-hood updates today aimed at improving the experience for both call agents and customers. Amazon ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that its Cognitive Robotic Automation Platform now allows Amazon Lex’s conversational chatbot to fulfill more customer requests, ...

Now that Amazon Web Services has made public its Amazon Lex technology, which makes Alexa fetch another case of LaCroix from Amazon Prime at your command, it’s issuing a challenge: build the next ...